Terms of Service
These Terms govern your purchase and use of a custom song from Perfect Song ("we", "us"), operated at adoru.app. By placing an order, you agree to these Terms.
1. What you order
- Standard Song — $99 USD. One original song, 2–3 minutes, studio-produced, based on the story/brief you submit through the quiz. Delivered as a downloadable MP3 within 5–7 calendar days.
- Rush Song — $148 USD. Same deliverable, produced on a priority queue. Delivered within 24 hours of order confirmation.
Prices are in US dollars and include all applicable taxes. Payment is processed by Stripe. We do not see or store your card details.
2. Delivery
We deliver to the email address you provide at checkout. If you do not receive your song within the stated window, email hello@adoru.app with your order reference (format PS-XXXXX) and we will investigate within one business day.
3. Revisions
Each order includes one complimentary revision round. If the first draft misses something you described in the brief, reply to the delivery email within 7 days and we will produce a revised version at no charge. Revisions beyond that, or fundamental changes (different recipient, different song style), may be quoted as a new order.
4. Refund policy
We back every order with a 100% money-back guarantee. If the final song (including one revision round) does not land for you, email us within 14 days of delivery and we will refund the full purchase price to your original payment method. No questions asked.
Because songs go into production quickly, cancellations before delivery are subject to the following:
- Within 2 hours of order placement and before production has started → full refund.
- After 2 hours or after production has started → we attempt to halt production; if successful, full refund; if not, the song is delivered and the 14-day post-delivery refund window applies.
To request a refund, email hello@adoru.app from the address on the order. Refunds are processed within 5 business days; your bank may take 1–10 additional days to show the credit.
5. Intellectual property
- You own the personal use rights to the song we deliver: you can play it, share it with friends and family, include it at private events (weddings, birthdays, anniversaries), post it on your personal social media.
- Commercial use — including use in monetised content, paid advertising, public performances for ticketed events, or redistribution as a product — requires a separate written license. Email us for a quote.
- We retain copyright and moral rights in the musical composition, lyrics, and master recording unless a custom license agreement says otherwise. Songwriters and producers are credited on internal records.
- You warrant that the story and facts you submit in the brief are truthful, do not defame a third party, and do not incorporate copyrighted lyrics or melodies without permission.
6. Content we won't produce
We reserve the right to refuse (and fully refund) any order that asks us to create content we consider:
- Targeting, defaming, or harassing a specific person without their apparent consent.
- Promoting hate, violence, self-harm, or illegal activity.
- Sexually explicit material involving any person.
- Impersonating a real artist (voice clone, style theft, etc.).
7. AI-assisted production
Our songwriters and producers may use AI tools (for demo sketches, instrumental layers, vocal assistance) as part of production. The finished song is reviewed and finalised by human artists. The deliverable is a human-approved original work.
8. Privacy
Your personal data is handled according to our Privacy Policy. You consent to that Policy when placing an order.
9. Limitation of liability
To the maximum extent permitted by law, our liability under these Terms is limited to the amount you paid for the order. We are not liable for indirect, incidental, or consequential losses. Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, gross negligence, or personal injury.
10. Governing law
These Terms are governed by the laws of the jurisdiction in which the Perfect Song operator is established. If you are a consumer resident in the European Union or United Kingdom, the mandatory consumer-protection laws of your country of residence continue to apply and are not overridden by this clause.
11. Changes
We may update these Terms. Updates apply only to orders placed after the effective date of the change; your existing order is governed by the Terms in effect when you placed it.
12. Contact
hello@adoru.app — for orders, refunds, revisions, licensing, press, anything else.